Dr. Pat’s mission is to connect people to people – people to learning and people to leadership. As an influential leader and consultant, Dr.Pat uses her extensive experience to support high-impact culture change while retaining valuable talent and anchoring new thinking models and approaches in the culture.

Dr. Pat is the author of ‘Cool Change: Turning Emotions into Leadership Strengths©’ and “101 Ways to Balance Head & Heart: The EI-Savvy Team Leader’. Pat has extensive corporate experience working in organizations and cultures around the globe. She served these companies by leading initiatives and teams during the high-impact organizational change, paying particular attention to the retention of valuable leadership talent. Pat has coached diverse leaders of both genders in a wide span of industries including financial services, IT, and pharmaceuticals.

Specialty

Patricia believes that ‘emotions are not a four-letter word.’ She believes that emotions are gifts, especially for women leaders, that we don’t always ‘unwrap’ and use. She also believes emotions were given to humans to help us survive, thrive, and connect. And, she believes that understanding our emotions leads to deeper self-knowledge and connections that women must use wisely to succeed.

Education/Trainings/ Certifications/Assessments

• EQ-i2.0®
• EQ-i360®
• Crucial Conversations®
• FIRO-B®
• MBTI®
• The Conflict Dynamics Profile®
• The Birkman®
• Crucial Conversations
• Gallup CliftonStrengths®

Past Clients/Industries

American Express, Dollar General, Comcast, Toyota, Association of Black Foundation Executives (ABFE), CITI, Sykes Enterprises, Inc., UNISYS, Deloitte & Touche Consulting Group, Romark Labs, and JP Morgan Chase.

Testimonials

“As part of my employer’s leadership development program I was assigned a personal coach, Dr. Pat Baxter. I had the privilege of working with her for the nearly five months. Pat is extremely knowledgeable, warm, compassionate, and honest. She’s a wonderful listener and I found her straightforward, no-nonsense approach to be very effective. With her assistance, I have become more self-aware than in the past. Pat continues to follow-up with me even though our contract ended…to say I am impressed by this is an understatement! I highly recommend Pat and would not hesitate to use her professional services again.”

– Jacqueline Glass, Sr. Manager, Jacksonville Transit Authority